Privacy Policy
Last Revised: November 21, 2025
1. Policy Overview
PolarTidal Tech Inc. (referred to as "we," "us," or "our") acknowledges the paramount significance of privacy protection in the digital entertainment landscape. This all-encompassing Privacy Policy outlines the guidelines governing the collection, processing, usage, and safeguarding of personal data across all our interactive offerings—including our gaming platform, developer-hosted games, and social functionalities.
By accessing any part of our services, you explicitly recognize and agree to the data practices detailed herein. Continuing to use our services signifies your ongoing acceptance of these terms.
2. Data Collection Framework
2.1 User-Submitted Information
Identity Verification: Full legal name, government-issued ID documents (when required by law for age verification or regulatory compliance)
Contact Information: Verified email address, primary phone number, residential address
Account Credentials: Unique username, encrypted login data, profile pictures or graphics
Demographic Details: Confirmed date of birth, gender identity, geographic location
Financial Information: Payment card details, billing address, complete transaction records
User-Generated Content: In-game messages, social interactions, and shared media content
2.2 Automatically Gathered Data
Device Identification: Hardware specifications, operating system information, unique device IDs
Behavioral Insights: Gaming patterns, session lengths, metrics related to feature usage and engagement
Technical Performance Data: System crash reports, error diagnostics, network performance statistics
Location Data: GPS coordinates (when activated), geolocation estimates based on IP address
2.3 Data Obtained from Third Parties
Social Media Connections: Profile data from linked platforms (such as Facebook, Google, Apple, etc.)
Service Provider Data: Fraud analysis reports, marketing insights, customer verification details
Advertising Metrics: Campaign performance statistics, user engagement data
2.4 Handling of Sensitive Information
Biometric authentication data and government-issued identification numbers are collected only when necessary for enhanced security verification or to meet regulatory requirements.
3. Purposes for Data Usage
3.1 Core Service Operations
Creation, authentication, and maintenance of user accounts
Secure processing of financial transactions
Management of multiplayer features and social functionalities
Provision of comprehensive customer support services
3.2 Service Improvement
Optimization of gameplay through analysis of behavioral patterns
Development of new features based on usage analytics
Quality assurance and performance monitoring
Customization of personalized user experiences
3.3 Security & Compliance
Implementation of advanced fraud detection and prevention systems
Enforcement of anti-cheating measures
Monitoring of compliance with Terms of Service
Fulfillment of legal and regulatory obligations
3.4 Communication Practices
Distribution of essential service announcements
Delivery of targeted promotional communications (with options to opt out)
Conduct of user satisfaction surveys and market research
4. Data Sharing Guidelines
4.1 Authorized Service Providers
We collaborate with specialized partners for the following purposes:
Cloud infrastructure management (e.g., AWS, Google Cloud, Azure)
Payment processing services (e.g., Stripe, PayPal, app store integrations)
Analytics and marketing intelligence (e.g., Google Analytics, AppsFlyer)
Customer support platforms (e.g., Zendesk, Intercom)
4.2 Legal Compliance Obligations
Adherence to court orders and subpoenas
Response to information requests from government agencies
Fulfillment of tax reporting requirements
Cooperation with law enforcement within legal boundaries
4.3 Business Transactions
Mergers, acquisitions, or significant asset transfers
Corporate restructuring initiatives
Investor due diligence processes
5. Security Measures
We have implemented enterprise-level security protocols, including:
Transport Layer Security (TLS) 1.3 encryption for data transmission
Advanced Encryption Standard (AES-256) for data storage
Multi-factor authentication systems
Role-based access control frameworks
Regular security vulnerability assessments
SOC 2 compliant infrastructure
Continuous security monitoring
6. Data Retention Standards
6.1 Retention Periods
Active Account Data: 36 months after the last user activity
Financial Records: 84 months to ensure tax compliance
Support Communications: 24 months from the date of resolution
Marketing Preferences: Retained indefinitely until revoked by the user
6.2 Data Disposal
All outdated data is managed through secure deletion protocols, with physical destruction of media used for archival records.
7. User Rights and Controls
7.1 Universal Entitlements
Right to access and transfer personal data
Ability to correct and update personal information
Option to delete accounts and erase personal data
Right to restrict data processing and object to certain uses
7.2 Region-Specific Rights
California Residents: Rights under CCPA/CPRA, including the right to know, delete, and opt out
European Residents: GDPR rights, including data portability and the right to withdraw consent
Canadian Residents: Compliance with PIPEDA and the ability to report concerns to the relevant commissioner
7.3 Procedure for Exercising Rights
Submission of requests through the designated privacy portal
Requirements for identity verification
Maximum response timeframe of 45 days
No fees for standard requests
8. Minor Protection Policy
8.1 Age Restrictions
Our services are strictly limited to verified users who are 18 years of age or older.
8.2 Handling of Minor Data
Proactive screening processes ensure that any discovered data related to minors is immediately deleted without prior notification.
9. International Data Transfers
International data transfers are conducted using appropriate safeguards, including EU Standard Contractual Clauses and compliance with adequacy decisions for other jurisdictions.
10. Third-Party Integrations
External platform integrations are not covered by this Privacy Policy. Users are advised to review the privacy practices of third parties independently.
11. Policy Updates
We reserve the right to modify this Policy. Material changes will be communicated through multiple channels at least 30 days before implementation.
12. Contact Information
For privacy-related inquiries, please reach out to:
Email:[email protected]
Response Standard: Acknowledgment within 2–3 business days
Verification: Identity confirmation is required for requests involving sensitive security information